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日本: 12月18日、日本時間午後9時まで
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この延長は、定価商品およびセール商品の両方に適用されます（一部除外品を除く）。 
除外品には、すべてのパーソナライズ商品およびピアス・イヤリング製品が含まれます。なお、これはお客様の法定上の権利には影響しません。

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ストラスベリーでは、主要なクレジットカードおよびデビットカードがご利用いただけます。
また、Apple Pay、Google Pay、PayPalもご利用いただけます。

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ニュースレターへのご登録は、こちらのサインアップページから行っていただけます。
また、サイト上のポップアップ、または各ページ下部の登録欄からもご登録いただけます。

",[],{"_18":989,"_853":870,"_871":872,"_873":872,"_874":875},"bzXGSp-xQtOibnPjo5y48g",{"_18":991,"_853":878,"_879":992,"_200":997,"_74":-7,"_886":998,"_73":-7,"_68":-7},"EvTgvhHpT9CJ5gx5OqsGWA",{"_18":993,"_858":48,"_859":-7,"_47":48,"_860":-7,"_59":994,"_60":-7,"_200":995,"_866":996},"fXdkzMEyRJmOS_vRKBSwLw","

一般的なお問い合わせ

",[],[],[],[999,1004,1009,1014,1019],{"_18":1000,"_47":1001,"_860":-7,"_59":1002,"_60":-7,"_74":-7,"_892":1003,"_73":-7,"_68":-7},"Q7ik3BTLSeWK6PK5KAlAFA","現在のプロモーションの詳細を教えていただけますか？","

購入特典（1日目、6日目、9日目）
本プロモーションは期間限定で、日本時間の午後5時または限定ギフトの在庫がなくなり次第終了となります。限定特典を受け取るには、以下の条件を満たす必要があります:

1. 割引適用後の注文金額が、70,000円のしきい値に達している
2. 表示されている2つのオプションから選択したアイテムが、カートに追加されている
3. 限定ギフトがカートに追加され、上記のすべての要件が満たされると、ギフトの価格が注文から差し引かれバスケット内で無料として表示されます。

ご注意ください — 本プロモーションの条件金額（しきい値）は当社の基準通貨に基づいて設定されています。他の通貨でのご注文には、為替レートに応じた換算が適用されます。本オファーはプロモーション期間中にご注文いただいた場合のみ有効であり、過去のご注文に遡っての適用はできません。本オファーは紹介プログラム（リファラルオファー）との併用はできません。対象は定価商品のみとなり、1回のご注文につき限定ギフトは1点までとなります。

",[],{"_18":1005,"_47":1006,"_860":-7,"_59":1007,"_60":-7,"_74":-7,"_892":1008,"_73":-7,"_68":-7},"HMoP4KW9TVGeVmIl0J2Wtg","パーソナライズ商品","

パーソナライズ商品はその性質上、一度オーダーが完了した後に商品の返品、交換、キャンセルは受け付けておりませんので十分ご注意ください。また、加工にともない、通常の配送期間に加えて6-8営業日程度お時間を頂戴しております*。スピード配送はご利用いただけませんのでご了承ください。

*セールやプロモーション期間中は通常時より配送に長く時間がかかる場合がございます。通常時より更に1−2営業日長くお見積もりくださいませ。

",[],{"_18":1010,"_47":1011,"_860":-7,"_59":1012,"_60":-7,"_74":-7,"_892":1013,"_73":-7,"_68":-7},"41507097","商品の売り切れについて","

すべてのお客様に商品を提供するよう在庫管理に努めておりますが、ご希望の商品が品切れになる場合もございます。購入予定の商品が売り切れの場合は、商品ページの「入荷情報を受け取る」をクリックして記入欄にメールアドレスを追加し「入荷通知を受け取る」を選択すると、購入可能になり次第通知をお送りいたします。

",[],{"_18":1015,"_47":1016,"_860":-7,"_59":1017,"_60":-7,"_74":-7,"_892":1018,"_73":-7,"_68":-7},"33368539","ご購入手続き","

Strathberry.com の商品は先着順での販売となります。カートに入れただけでは商品は確保されず、チェックアウト手続きを開始した時点で初めて商品が確保されます。チェックアウト開始後は、購入手続きを完了できるよう、5分間商品が確保されます。

",[],{"_18":1020,"_47":456,"_860":-7,"_59":1021,"_60":-7,"_74":-7,"_892":1022,"_73":-7,"_68":-7},"Xpr1x8n3RzmBIms9sKpc0g","

STRATHBERRY INSIDERとは何ですか?
Strathberry Insiderは当社のVIPプログラムです。購入ごとにポイントを獲得でき、ソーシャルメディアでストラスベリーをフォローするなどの特定のアクションを完了することでもポイントを獲得できます。ポイントを獲得すると、限定特典やメリットが受けられます。詳細を確認し、Strathberry Insiderに参加するには、こちらをクリックしてください。

別の通貨で購入しました。その場合もポイントを獲得できますか?
獲得できます。ポイントは購入した商品の英ポンドでの価格にて計算されます。ポイントはこれに基づいて割り当てられます。他の通貨では差異が生じる場合がありますのでご了承ください。.

リワードプログラムに登録するには?
こちらでアカウントを作成し、名前、メールアドレス、パスワードを入力するだけです。
すでにストラスベリーにアカウントをお持ちの場合は、すでにリワードプログラムに登録されているため、サインインするだけで最初のポイントを獲得できます。

すでにアカウントを持っています、報酬を獲得するには、新しいアカウントを作成する必要がありますか?
現時点でアクティブなアカウントを持つすべてのお客様は、自動的に Strathberry Insiderプログラムにアップデートされ、新しいアカウントを作成するのと同じ50 ポイントが付与されます。

自分のアカウントの報酬などの情報はどこで確認できますか?
Strathberry Insiderページで、全ての報酬と特典を確認できます。 Strathberry Insiderにはここからアクセスできます。

インサイダーアカウントを作成する前の購入に対するポイントも加算されますか?
Strathberry Insider公開日以降に行われた購入に対してのみポイントが付与されます。この日付以前に行われた購入はポイント獲得の対象になりませんのでご了承ください。今後ポイントを利用するには、お買い物の際にアカウントにログインしている事をご確認してください。

異なるメールアドレスで作った複数のアカウントを統合する事はできますか?
カスタマーサービスcustomercare@strathberry.com にメールにてお問い合わせください。弊社のチームがアカウントの結合のお手伝いいたします。

ポイントやティア（ランキング）には期限がありますか?
購入で獲得したポイントは12か月後に失効します。また、各ティアに定められた必要ポイント数を維持できない場合は、ティアがダウングレードされます。

VIP ティアはどのように決定されますか?
VIPティアは、jp.strathberry.comで1年間に購入した金額によって決定されます。
アカウントを作成すると、自動的にInsiderティアのメンバーとなり、限定特典を受けることができます。
定額に達するとその時点で次のティア（レベル）に上がります、その時点での暦年の残り期間と翌年の暦年を通じてそのティアの特典を利用できるようになります。VIPレベルが上がっても、その前のティアの特典は全て保持されます。

インサイダー特典を適用して割引を受けられる製品はどれですか?
ストラスベリーインサイダーの割引コードは、当社の全定価製品ラインで使用できます。他のセールや割引と併用することはできませんのでご了承ください。

注文を返品した場合、ポイントはどうなりますか?
購入時にポイントを獲得し、後でその商品を返品することにした場合、返品した商品に対応するポイントがポイント残高から差し引かれます。たとえば、購入総額が 500 ポンドで、300 ポンド相当の商品を返品した場合、返品処理後に獲得した 500 ポイントは 200 ポイントに調整されます。
ストラスベリーインサイダーティアは、返品後の支出額によって決まります。最新の購入で上位ティアに移行されても、その注文を返品することにした場合、次の対象購入を行うまでステータスは以前のティアに戻ることになります。

バースデー割引に申し込んだのに受け取れませんでした。
お誕生日おめでとうございます! 誕生日に誕生日割引を受けるには、誕生日より30日前までに誕生日を登録する必要があります。
誕生日が登録日と30 日間の待機期間の間にあるお客様には、登録後 30 日後に誕生日ボーナスをお送りいたします。この遅延は登録した最初の年にのみ適用されます。

*バースデー割引をご利用いただくには、ご注文金額が60,000円以上である必要があります。割引コードは、メールを受信した日から1ヶ月間有効です。割引コードを利用するには、当該のメールアドレスに登録されているアカウントにログインしている必要があります。

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